Godaddy, You Go To Far.

by chris

Hello Godaddy.  I hate you.  A bunch.  Why?  Because everything is about you, not me.  Currently, I have about 90 domains with you, and some different privacy services and more.   I went with you because you were cheap, and while I knew you wanted me to host on your crummy servers, I wasn’t forced to.   Yes, ordering I had to say “no thanks,” five, maybe six too many times, but you stayed out of my way.  I was having some misgivings about the increasingly shrill and anxious extra screens, but I kept on keeping on.   The load times to get to ‘my domains,’ slowed a bit, but it was rmanageable.

Then today, I was moving a server from my former host (maia) to hostgator, my new host.  And that’s when you did it to me.  You made me look at  what follows.  Click to embiggen:

godaddy-blows

Well, today, when I was moving from MaiaHost to ny new company, you lost me forever.  I’m never going to give you my credit card number again, and I’m never going to do business with you.  I’m not going to plunk down the extra $500 to move, and I know that domain registration is something you tolerate to get me to buy your cruddy hosting.  But your hosting is, in fact, cruddy.  Fantastico doesn’t work, WPMU takes apparently loads of effort to get done.   I might have been receptive to different ideas you had, and I might have given your servers another chance.  Not so much anymore.  You don’t interrupt people and make it difficult for them to do business.  I don’t work with jackasses that do that.

I wish you, Bob Parsons, the best in the future.  I support your ideas, but you’ve seriously got to stop selling like a street vender in Kingston and start serving like nordstrom.  Interrupting people is dissipating your reputation and jeoprodizing your future.

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{ 2 comments… read them below or add one }

Trace (2 comments.) January 5, 2009 at 1:53 pm

Do you mind if I send you a survey about this call?

I hate the fact that every single call to go daddy ends with that request of the customer. EVERY ONE, not random generated samples.

I have a dream where Bob P is speaking at a conference and at the end when he goes to the audience for questions, every single person asks, “Do you mind if I send you a survey about this call? ” over and over and over and over…. if I ever see him speak, I’m going to ask.

You’re right, the hosting is great for a website about your cats, not any pursuit you take seriously… Just moved another client off of godaddy hosting yesterday.

LO Lab (1 comments.) January 14, 2009 at 3:05 pm

I’ve recently moved over multiple domains and accounts as well for this very reason. I log in multiple times per week, and every single time, popups are right there obstructing my view and slowing my work as I’m forced to select “no thanks” to all the upsells and a great way to chase serious customers away.

Horrible way to do business….

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